Edulog Parent Portal Tracker
Rochester Community Schools, in partnership with Durham School Services, is pleased to provide families with access to a free, optional smartphone app for up-to-the-minute school bus route information. The Edulog Parent Portal app provides parents, caregivers, and authorized guardians with planned time and location information for their child's bus ride to and from school. On a daily basis, the app will show the GPS location of the bus and send a push notification when it is nearing the bus stop.
The Edulog Parent Portal app is free of charge for RCS parents, caregivers, and students who have permission to access student information in ParentVUE and StudentVue through the district's Synergy system. Users can voluntarily subscribe to the Edulog Parent Portal to see the location of their student's bus, receive arrival notifications based on personalized settings, and get time-sensitive messages from the transportation department which may include alerts about substitute drivers or delays.
The app can be downloaded from the Google Play Store or the Apple App Store -- which can be accessed by pointing your smartphone camera at the QR code below.
TO: Edulog Parent Portal/Parent Portal Lite School District Contacts
FROM: Edulog Support
September 14, 2023
Good morning. There is a new version of Edulog Parent Portal/Parent Portal Lite available on the Google Play Store that corrects the problem caused by the Android 13 Update referenced below. After loading the new version to their device, users will once again be able to set notifications in the app.
September 13, 2023 Message:
Android recently changed some permissions settings which is not allowing Parent Portal/Parent Portal Lite notifications on devices using Android 13. Parents with Android 13 devices will likely not receive notifications of bus arrivals. Notifications and messages will appear in the In-Box on the app HOME screen but will not be received as push notifications.
We are hoping to have an update to the app available before tomorrow morning’s bus routes.
This does not impact iOS (Apple) users or Android users with Android operating systems prior to Android 13.
We apologize for the inconvenience.