All RCS parents are automatically added to SchoolMessenger. We take the primary email address and phone number listed on your ParentVUE account.

Login to ParentVUE and click on My Account. We only use the primary email address and phone number when communicating from SchoolMessenger. Verify the information is accurate. Changes may take up to 24 hours to apply.

The first thing you should do is check your spam/junk email folder. Next, verify the primary email address in ParentVUE > My Account is accurate. You can also add donotreply@rochester.k12.mi.us to your address book or safe sender list. If you feel that you may have accidentally unsubscribed, see the option below for how to resubscribe. If you continue having trouble receiving emails from the district, another option is to change your primary email in ParentVUE to a completely different account.

At the bottom of any message from SchoolMessenger, you will see a unsubscribe link. Click on it and follow the instructions to confirm you want to unsubscribe. Most messages are sent as a "general" type.

Find a previous RCS SchoolMessenger email sent to you and click on the unsubscribe link at the very bottom. That will bring up your current SchoolMessenger preferences. Otherwise, you'll need to contact rcsvuehelp@rochester.k12.mi.us with Resubscribe in the subject line.

Most communications we send do not include a text message. However, to receive them if they are sent out:

1. Verify your mobile phone number is in ParentVUE > My Account
2. Make sure your mobile phone is set as type "Cell"
3. Text "Y" to 67587 from your mobile phone