RCS is committed to being a 1:1 district, providing every RCS student with equitable access to a device. We are pleased to offer Chromebooks to our TK-12 learners.
What is a Chromebook?
A Chromebook is a laptop that runs on the Google Chrome operating system. The Chrome operating system is designed to work in the cloud, so that means everything--your files, your apps, even your desktop-- lives online (not on your laptop) and is the same wherever you sign in. That means never misplacing your files or losing your work in progress (it’s all right on the cloud). No wifi? Chromebooks also store files locally and work offline.
What do learners actually do on a Chromebook?
This varies from school to school and by grade level, but the answer may be, “just about everything.” Popular tools like Google Slides, Docs and Sheets make classroom collaboration easy, and there are apps like video-making, podcasting, and coding. You may also have heard your child talk about Google Classroom. It is a tool some teachers use to help organize student classwork, push out videos and assignments, and facilitate discussions and video conferences.
How to access Accessibility Features
- What is my student’s login and password?
- Is training available to students on how to use the device?
- Can my student use a personal device instead of a district device?
- Is a student allowed to download apps and extensions on their device?
- What if my student forgets their device at home? Will there be extra devices available at school?
- Can my student bring their charger to school?
- Will the district provide a protective case for the Chromebook?
- My student’s charging cable is damaged or lost, what do I do?
- What happens if my student damages or loses their device?
- Is there technical support for student Chromebooks in their school buildings?
- I am moving out of the district, where do I turn in the Chromebook?
For any technical issues, please follow this procedure.
Go to the Remote Learning Support Form.
Fill out the form with as many specific details as you can.
Once you click "Submit", it can take up to 24 hours to get a response, perhaps more if there are a large number of requests for support. If this wait will impact your student's participation in school, an email to the student's teacher is appreciated.
The Family Tech Support Resource is maintained and updated by Rachel Mainero, Information Literacy Specialist and Julie Rains, Technology Program Consultant for Virtual Campus.